Warranty Information…

As the managing partner of Deeper Canada, we take a lot of pride in our products and the services we offer! If you are experiencing any type of issue with our Deeper Fishfinder product, please take a minute to read the information listed below.

14 Day Money Back Guarantee

We want you to be totally psyched about the products you purchase from Deeper Canada. If at any time within 14 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund as long as the box and unit is in sellable condition. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 14 day Money Back Guarantee. Also associated shipping fees are not refundable.

Note: This guarantee only applies to orders placed on Deeper Canada Web Store.

Warranty repair & replacement service instructions.

Deeper Canada will replace your product or part free of charge if your product or part has a manufacturing defect that is covered by the warranty below. Deeper Canada is not responsible for shipping costs associated with warranty returns.

  1. Before sending anything to Deeper Canada, please contact our Customer Support Team by clicking on the Contact us link at the top right of the main page, then click on Customer Support Link. We are often able to solve the problem quickly via email.
  2. If our Customer Support Team determines that your problem qualified under warranty coverage, you will be issued an RMA number.
  3. Prepare a package to return to Deeper Canada.
  4. Please include your original receipt and a clearly written explanation of the problem.
  5. Write your RMA number on the outside of the unit and send to the appropriate address based on our specific location.

Note:

  1. Physical or water damage are not accepted. Destroyed boxes are not accepted. All products must be packed in the original, unopened and unmarked packaging including any accessories, manuals, and documents. A 25% restocking fee will be applied on any missing parts.
  2. The time to credit your account may vary, depending on processing time. Please allow a minimum of 2 weeks for Deeper Canada to credit the account used to make the original purchase
  3. Only items that have been purchased directly from Deeper Canada Webstore, can be returned to Deeper Canada. Deeper products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

Deeper Fishfinder Warranty

Deeper Canada products are guaranteed against manufacturing defect one year from the original date of purchase. Deeper Canada assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product. In no event shall Deeper Canada be liable for incidental or consequential damage relating to or resulting from the use of this product or any of its parts. Because of possible user resealing error, this product is not warrantied against water-housing leakage or any resulting damage. Please follow the instructions carefully when sealing the top cover of the deeper unit. Returns or replacements of parts and or products may be subject to shipping, replacement and restocking fees.